Welcome to Ivermectin Buy UK. We are committed to providing high-quality products and ensuring customer satisfaction. Please read our Return and Refund Policy carefully to understand the terms and conditions regarding returns and refunds.
Return Policy
Eligibility for Returns
To qualify for a return, the following conditions must be met:
- Items must be returned within 5–7 days of receiving your order.
- Products must be unused, unopened, and in their original packaging.
- A valid proof of purchase or order confirmation is required for all returns.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery.
When contacting us, please provide:
- Your order number
- A brief description of the issue
- Photos of the damaged or incorrect item (if possible)
After reviewing your request, we will arrange for a replacement or refund, including return shipping costs if the issue was caused by our error.
Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Products that have been opened or used
- Items that are not in their original packaging
- Products with tampered or damaged packaging
Return Process
1. Request a Return
Contact our customer support team at support@ivermectinbuyuk.co.uk to request a return. Please include your order number and the reason for the return.
2. Return Authorization
Once your return request is approved, we will provide you with a Return Authorization Number (RAN) along with instructions on how to return the item.
3. Ship the Item
Carefully package the item in its original packaging and include the Return Authorization Number (RAN) inside the package. Ship the item to the address provided in the return instructions.
Unless the return is due to our error (such as damaged or incorrect items), return shipping costs are the responsibility of the customer.
4. Inspection and Refund
Once we receive the returned item, our team will inspect it to ensure it meets our return requirements. If approved, your refund will be processed within 7–10 business days.
Refunds will be issued using the original payment method used for the purchase.
Contact Us
If you have any questions regarding our Return and Refund Policy, please contact our customer support team:
Email: support@ivermectinbuyuk.co.uk
Thank you for choosing Ivermectin Buy UK. We appreciate your trust and are committed to providing a reliable and satisfying shopping experience.